Support - VPN.AC

Client Support

Submit a ticket

(RECOMMENDED method for maximum priority)


Follow the tutorials to configure the VPN correctly.

Contact us via Wire, ID: cryptolayer (secure, e2e encrypted)

Contact us by email for general inquiries.


Please follow the VPN tutorials to make sure you are configuring the VPN correctly.

If you are in China, make sure you read and follow the instructions that we've sent to you.

Also check the FAQ for common Questions & Answers.